FAQs

Receiving Multiple-Item Orders

When you order several products, they may be shipped separately. In most cases, each item will arrive in its own package so you can get your products as quickly as possible.


How to Place an Order

  1. Select your desired product and any options (size, color, etc.) from the drop-down menu on the product page.
  2. Click “Add to Cart”.
  3. Follow the checkout steps to enter your shipping and payment details.
  4. After you place your order, we’ll process it and email you a tracking number once it ships.

Security of Your Personal Information

We adhere to the highest industry standards to protect your personal data:

  • All transactions are secured with SSL (Secure Socket Layer) encryption, the same technology used by leading banks and e-commerce platforms.
  • Payment details are transmitted securely and used only to complete your purchase.
  • We do not store your full credit card number on our servers.

Your privacy and security are our top priority.

Contact Information

Business Name: Ramon & Valy Vintage Shop

Email: contact@ramonvaly.com
Phone:   +32 475 97 12 73
Address: Rue des Teinturiers 19, 1000 Bruxelles, Belgium

Business Hours:

Monday – Friday: 08:00 AM – 05:00 PM
Saturday – Sunday: Closed

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