Accepted Payment Methods
Credit/debit cards
Visa, Mastercard, American Express, Discover, JCB, Diners Club, Elo
Digital wallets
Apple Pay, Google Pay, Shop Pay, PayPal, Venmo
Note: Available options may vary by country, device, and product. The checkout page displays the methods available for a specific order.
Secure checkout
All payments are processed through encrypted, PCI-compliant gateways. For security, full card numbers are not stored on ramonvaly.com. Additional verification or fraud checks may be used to protect customers and transactions.
Currency, taxes, and pricing
Prices are shown in the selected store currency and include applicable taxes/fees where required. Any shipping cost, tax, or discount is clearly displayed before confirming payment.
Authorizations and charges
On card and wallet payments, an authorization may be placed at checkout. The card is charged when the order is confirmed. If a payment is declined, please try another method or contact the issuing bank.
Buy now, pay later (if shown)
If a pay-over-time option appears at checkout, its terms, installment schedule, and any fees are provided by that payment provider. Eligibility and approvals are handled directly by the provider.
Order confirmation and invoices
After payment, an order confirmation is emailed. A receipt or invoice is included in the email and/or account order history.
Refunds
Approved refunds are sent to the original payment method. Processing times vary by provider; banks and wallets may take several business days to post the funds after the refund is issued.
Payment issues
If the same charge appears multiple times or a payment fails, refresh the page only once to avoid duplicates. Contact support with the order number and screenshots if an issue persists.
Customer support
A: Rue des Teinturiers 19, 1000 Bruxelles, Belgium
P: +32 475 97 12 73
